Common Workplace Abbreviations

Letters
  • ASAP = as soon as possible
  • FYI= for your information
  • BTW = by the way (used when mentioning something related to the topic, but not the main point); but can also mean “back to work”
  • ATTN = attention (e.g. when a document or parcel is addressed to a certain person)
  • Re: = regarding/ reply
  • FWD = forward
  • RSVP = (French) répondez s’il vous plait (i.e. please reply)
  • N/A = not applicable: used when you cannot give a relevant answer to a question
  • TBC = to be considered/ confirmed
  • TBD = to be decided
  • ETA = estimated time of arrival
  • TYT  = take your time; there’s no hurry
  • IMO = in my opinion
  • LMK = let me know
  • OOO = out of office
  • IAM – in a meeting
  • OT = off-topic/ (work) overtime
  • W/ = with
  • W/O = without
  • COD = cash on delivery
  • COB = close of business (used to refer to the end of a working day)
  • TOS = terms of service
  • WFH = work from home
  • SOHO = small office/ home office
  • FAQ = frequently asked question
  • Ad = advertisement
  • B2B = business to business
  • B2C = business to consumer
  • CTA = call to action
  • CRM = Customer Relationship Management
  • CPC = cost per click
  • PPC = pay per click
  • SNS = social network site
  • SMB = small to medium business
  • HR = human resources
  • PR = public relations
  • R&D = research and development
  • NGO = a non-profit organization that operates independently of any government
  • PO = purchase order
  • EDB = Education Bureau
  • DSS = Direct Subsidy Scheme
  • IMC = incorporate management committee
  • s.y. = school year
  • NCS (students) = non-Chinese speaking
  • SEN = special educational needs
  • NET = Native-speaking English Teacher
  • LET = Local English Teacher
  • ECA = extracurricular activities
  • PTA = parent-teacher association
  • CA = Classroom Assistant
  • TA = Teaching/ Teacher Assistant
  • CMI = Chinese as the Medium of Instruction
  • EMI = English as the Medium of Instruction
  • MOI = medium of instruction
  • ESR =  External School Review
  • PI = Performance Indicators
  • KLA = Key Learning Area
  • KS (1/2/3/4) = Key Stage
  • LPAT = Language Proficiency Assessment for Teachers
  • QKT = Qualified Kindergarten Teacher [Qualification]
  • FA = formative assessment
  • SA = summative assessment
  • GS = General Studies
  • VA = Visual Arts
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